Are you passionate about helping others and providing excellent customer service? Callify SMC Pvt. Ltd., a leader in client services, is hiring Customer Service Representative in Islamabad. This entry-level role offers an exciting opportunity to grow your career while providing outstanding support to customers.
In this blog post, we’ll outline the job details, qualifications needed, and why Callify SMC Pvt. Ltd. is a great place to start or grow your career.
| Job Location | Islamabad |
| Company | Callify SMC Pvt. Ltd. |
| Category | Client Services |
| Total Positions | 10 |
| Gender | No Preference |
| Minimum Education | Bachelors |
| Experience Level | Entry Level |
| Minimum Experience | 1 Year |
| Salary Range | PKR 70,000 to 100,000 per Month |
| Application Deadline | March 20, 2025 |
What Will You Do as a Customer Service Representative?
As a Customer Service Representative at Callify SMC Pvt. Ltd., you will be the front line for customer inquiries, providing exceptional service and ensuring customer satisfaction. Here’s what your daily responsibilities will include:
- Responding to Customer Inquiries: Address customer questions, complaints, and requests promptly and professionally.
- Product Knowledge: Be fully knowledgeable about our products and services to answer customer questions accurately.
- Order Processing: Manage and process customer orders, forms, applications, and requests with attention to detail.
- Providing Feedback: Offer suggestions to improve the efficiency of the customer service process and overall customer experience.
- Managing Junior Representatives: Supervise and guide junior customer service team members, ensuring a smooth workflow.
- Customer Support: Provide a positive, empathetic attitude at all times to ensure customer satisfaction.
What You Need to Qualify
To be considered for this position, you should meet the following qualifications:
- Education: A minimum of a Bachelor’s degree.
- Experience: At least 1 year of experience in customer service or a related field.
- Skills: Strong communication skills, fluency in English, and the ability to stay calm under pressure.
- Technical Skills: Comfortable using computers and various customer support software.
- Customer-Centric: A passion for helping others and a strong focus on customer satisfaction.
Why Join Callify SMC Pvt. Ltd.?
Callify SMC Pvt. Ltd. is a respected name in the client services industry, offering a dynamic work environment with opportunities for growth. As a Customer Service Representative, you will benefit from:
- Competitive Salary: Earn between PKR 70,000 to 100,000 per month, depending on experience.
- Incentives & Bonuses: Attractive performance-based incentives and bonuses.
- Perks: Enjoy free lunch and refreshments during working hours.
- Career Development: Gain valuable experience in customer service and leadership while working in a supportive environment.
How to Apply
Ready to take your customer service career to the next level? If you meet the qualifications and are passionate about providing exceptional service, send your resume to HR@callifyltd.com before March 20, 2025.
Conclusion:
This is a fantastic opportunity to join a growing company and develop your skills as a customer service professional. If you are dedicated, communicative, and ready to take on a leadership role, apply today to join the team at Callify SMC Pvt. Ltd.
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