Are you a people-person with a talent for resolving issues and creating positive experiences? Premio Travel & Tours Pvt Ltd is seeking enthusiastic and dedicated Customer Care to join our dynamic team in Multan.
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This is your chance to work with a trusted name in the travel industry, helping customers with their travel needs and ensuring every interaction leaves a lasting, positive impression.
Job Details
| Company | Premio Travel & Tours Pvt Ltd |
| Job Title | Customer Care Officer |
| Category | Client Services |
| Total Positions | 4 |
| Job Location | Multan |
| Gender | No Preference |
| Minimum Education | Bachelor’s Degree |
| Career Level | Experienced Professional |
| Minimum Experience | 2 Years |
| Application Deadline | September 21, 2025 |
| Apply At | premiotravels@gmail.com |
Key Responsibilities
As a Customer Care Officer, you will be the voice of our brand and the first point of contact for our valued customers. Your daily responsibilities will include
- Customer Communication: Respond to customer inquiries via phone, email, or live chat.
- Issue Resolution: Handle complaints professionally and ensure timely resolution of any problems.
- Product Knowledge: Provide accurate and up-to-date information about travel packages, services, and policies.
- Record Keeping: Maintain logs of customer interactions and ensure necessary follow-ups.
- Team Coordination: Work closely with internal departments to ensure a seamless customer experience.
Job Requirements
They’re looking for someone who can provide exceptional support and leave customers feeling satisfied. The ideal candidate will have
- Relevant Experience: At least 2 years in a customer service or similar role.
- Strong Communication Skills: Excellent verbal and written communication in English and Urdu.
- Problem-Solving Ability: Quick thinking and a calm, solutions-focused approach to challenges.
- Empathy & Patience: A customer-first mindset with the ability to stay professional under pressure.
- Tech Savvy: Basic computer skills and familiarity with customer service tools (email, CRM, chat platforms).
- Educational Background: High school diploma required; Bachelor’s degree preferred.
Why Join Premio Travel & Tours?
- Established Brand: Work with one of the leading names in Pakistan’s travel industry.
- People-Centered Culture: Be part of a supportive and team-oriented environment.
- Professional Growth: Build your career in a fast-paced, service-focused industry.
- Diverse Experience: Interact with clients from different backgrounds and help plan unforgettable travel experiences.
How to Apply
Ready to make a difference through outstanding customer service? Send your updated CV to premiotravels@gmail.com by September 21, 2025. They’re excited to hear from motivated professionals like you!
Conclusion
If you’re someone who enjoys helping others, solving problems, and being part of a fast-moving travel company, this is the perfect role for you. Join Premio Travel & Tours as a Customer Care Officer in Multan and contribute to memorable customer journeys every day.
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